Crimes can happen in the blink of an eye, and that's all the time a person has to try and remember the person committing that crime which could be the difference between solving a case and having it run cold.
"Usually a crime when it happens it's very quick and you don't have but just a few seconds to try to identify this person. It's very important to try to get as much information as you can and try to remember it but the biggest thing you need to remember is to stay cool and calm," said Major Keith Houston with the Lee County Sheriff's Office.
Among the most important features to memorize are things a person can't change, such as scars, tattoos, eye color, or even their teeth.
"Anything to the minute point of if they had braces, if they had a gap in their mouth between their teeth or something like that. Anything that would be identifiable to one particular person," said Albany Police Department Detective Schemika Foster.
Another important factor that can't be immediately changed is a person's height or weight, and though officials say they don't expect exact numbers, an easy way to help is to simply compare.
"Use yourself as an example, yeah they were taller than me. Whatever your height may be you might say they were about 3 or 4 inches taller than me or maybe they're a little bit heavier than me, waist size and so forth," said Major Houston.
Since it's impossible to remember every detail, officials say focus in on the factors that make a person unique like the way they walk and remember not to stress about giving the wrong information.
"It happens, so what we ask is that we don't turn any information down, we just use that information to either confirm or deny that the person we have is who we're looking for," said Detective Foster.
By keeping calm and relaying this information, you could just help keep the streets safer in the future.