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Georgia agencies create app to help older adults

A new app makes assistance for adults and at risk older adults, their families and law enforcement a little easier with just a few clicks. The app is called Georgia Abuse Neglect and Exploitation (GANE) and it is a collaborative effort between the Georgia Department of Human Services Division of Aging Services, the Alzheimer's Association and the Georgia Bureau of Investigation.

/ Tosin Fakile


A new app makes assistance for adults and at risk older adults, their families and law enforcement a little easier with just a few clicks.

The app is called Georgia Abuse Neglect and Exploitation (GANE) and it is a collaborative effort between the Georgia Department of Human Services Division of Aging Services, the Alzheimer's Association and the Georgia Bureau of Investigation.

"It was developed to provide easily accessible information to abuse investigators in the field as well as the public," said Amanda Carter, Forensic Specialist with the Division of Aging Services.

Carter said the app provides numerous resources to individuals including information on resource and reporting agencies, information on crimes that are directly against older adults and adults with disabilities.

"it provides information on how to report a missing adult, how to find placement for older adults and adults with disabilities as well as information just on what abuse, neglect and exploitation looks like," Carter added.

Kelly Smith who lives with her 67-year old aunt said the app is a very good idea.

"Get them in touch with the people they should be in touch with. You don't have to go through the 911 type ordeal. You'll be able to contact the law enforcement that you need to find them if they went missing or if somebody's hurt," Smith said. "Very comfortable that I could have that quick access cause all it takes is a click on your phone to have access to people that you need to get in touch with immediately if something were to happen. I would feel secure knowing that she would be okay and somebody would find her quickly," she added.

"A lot of people encounter these situations and aren't really sure what their next step should be and rather than have to keep track with a lot of paper, since they have phones on them anyway, the app allows them to quickly who should I be calling in this situation, what should I do next," Carter said.

The app is available of Apple, Android and Windows devices. On Apple and Android devices people can look up Eyeon, the developer for the app and then scroll to find GANE. For Windows devices, users can look up Georgia Abuse and Neglect to find the app.

If you cant find the app, send an email to Amanda.carter@dhs.ga.gov. Law enforcement officials can also send an email to that address to get the activation code to unlock additional features on the app.

Carter said for the general public, when it comes to a missing person, the app will ask if the missing adult has a safe return bracelet and if the adult does, then it connects them to the phone number for that bracelet and dial it for them. If there isn't a bracelet, it will tell them to call 911.

"For law enforcement if they have the additional features on the app that they can activate it's going to help connect them directly with the Mattie's Call," Carter said. "It connects them to that phone them so they do not have to look up that phone number; it connects them straight away to that," she added.

There is no cost to downloading the app.

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