County Commission hears plans for 311 system
Tue, 28 Oct 2008 16:55:58 GMT —
Say you want to know how late the library's open. Or perhaps you want the number for a local political official, or complain to code enforcement. Instead of searching the phone book or making numerous calls around town, you may soon be able to call 311 and get answers.
The 311 system was presented to County commissioners Monday, who seemed to like the idea. Assistant City Manager Wes Smith says the city is conducting interviews right now with companies who would provide the system. If the system is passed by both City and County, a person could call 311, talk to a live operator who could then give them such information as what voting precinct they are in. Smith says they would use existing receptionists and training would take no time at all. Operators would be standing by from 9:00 a.m. to 5:00 p.m. with answering machines taking service requests after hours. The possibility of a web site is also in the works.
The County is set to vote early next month as soon as the City finishes interviews.