Albany City Commissioners got a chance to see the newly renovated E-911 center Tuesday morning. This marks the completion of phase II, the most visual phase.
The two million dollar SPLOST IV (Special Local Option Sales Tax) project is something Chief James Carswell says will improve public safety.
In the "new" center, employees will have more comfort in their work setting; one of the changes in regards to comfort was having adjustable desks.
They also have the latest and greatest technology which is set to improve efficiency. Carswell compared the change in technology as going from rotary dial phones to iPhones, that's how drastic the change is.
The next phase of the project affects response time and the systems used to answer calls and send them out.